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GroupR81D17S/Tourism
Study unitR801DL28 Managing Human Resources, 5.00 ECTS credits, 133 h
PROFESSIONAL STUDIES
ImplementationPerustoteutus/19001
UnitMTI (Viirinkankaantie 1) Rovaniemi
Time of implementationAutumn1/2019-2020, Autumn2/2019-2020
Responsible teacherSvanberg Leena
Other teachersNisula Sari, Posio Esa
Status of implementationOngoing

Description status Ready
  
Language of instruction English
Starting and ending dates01.08.2019 - 31.12.2019
Minimum number of participants  
Maximum number of participants  
Enrolment period15.04.2019 - 15.05.2019
Implementation method
Virtuality 3 ECTS credits
R&D integration 0 ECTS credits
Resit dates of the exam
Koulutuksen aikataulu (www-linkki)
Description language English 
Objectives

Responsible Tourism and Experience Management

Creating Experiences in an Event (project)

The student knows how to manage human resources in tourism related SMEs offering experience products and can recognise the requirements for HRM practices derived from co-creating meaningful experiences. He/she understands the contents of human resource management (HRM) functions and methods and learns to implement them in practice. The student is familiar with the essential labour legislation and knows the main collective labour agreements that concern the tourism field and is able to apply them in practice. He/she is able to act as a superior/supervisor in the tourism related SMEs and has a command of labour law and employment contract issues related to the tourism field. The student has a command of e.g. staff planning, staff acquisition, induction training and he/she knows how to apply HRM related ICT tools in practice.

 
Assessment criteria

Excellent (5)

The student has profound knowledge of the contemporary human resource management practices in tourism related SMEs.  He/she understands very well the contents of HRM functions and methods and knows how to implement them in practice at an excellent level. The student has a command of the essential labour legislation and the main collective labour agreements that concern the tourism field and is fully able to apply them in practice. The student understands the meaning of legal issues in HRM. He/she participates in the contact lessons very actively and shows an excellent analytical, reflective and critical approach in all his/her activities. All the assignments are performed according to the instructions.

Very good (4)

The student has very good knowledge of the contemporary human resource management practices in tourism related SMEs.  He/she understands clearly the contents of HRM functions and methods and knows how to implement them in practice very well. The student has very good knowledge of the essential labour legislation and the main collective labour agreements that concern the tourism field and is able to apply them in practice. He/she participates in the contact lessons actively and shows a very good analytical and reflective approach in his/her activities. All the assignments are performed according to the instructions.

Good (3)

The student has good knowledge of the contemporary human resource management practices in tourism related SMEs.  He/she understands the contents of HRM functions and methods and knows quite well how to implement them in practice. The student understands the essential labour legislation and the basics of the main collective labour agreements that concern the tourism field and knows how to apply them in practice. He/she participates in the contact lessons quite actively and shows a good analytical and reflective approach in most his/her activities. Most of the assignments are performed according to the instructions.

Satisfactory (2)

The student has basic knowledge of the contemporary human resource management practices in tourism related SMEs.  He/she understands somehow the contents of HRM functions and methods and learns to implement them in practice at a satisfactory level. The student is rather familiar with the essential labour legislation and knows the basics of the main collective labour agreements that concern the tourism field and is able to apply them in practice at a satisfactory level. He/she participates in the contact lessons but does not have a very analytical, reflective and critical approach in his/her activities. Most of the assignments are performed according to the instructions.

Poor (1)

The student has limited knowledge of the contemporary human resource management practices in tourism related SMEs.  He/she understands somehow the contents of HRM functions and methods and but does not really know how to implement them in practice.The student knows the basics of the essential labour legislation. He/she participates in the contact lessons but does not bring very much contribution. The student is not able to show an analytical, reflective and critical approach in his/her activities. Only some assignments are performed according to the instructions. 

Fail (0)

The student does not complete the assignments according to instructions or does not attend the learning situations at all. He/she does not pass the assignments and/or the exam as required.

These are the general assessment criteria. Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit.

 
Pedagogical arrangements

Our pedagogical approach includes various pedagogical methods, such as tutorials, lectures, practical projects, case studies, seminars and workshops, company visits and learning assignments (e.g. learning diary, essay, project report) and/or exam. Tutoring and assessment of the learning process take place throughout the study unit according to the assessment criteria.

Depending on the cooperation partners the development task and/or problem may vary on yearly basis.

Material

Will be announced at the beginning of the study unit by each teacher.

Content

The student knows how to manage human resources in tourism related SMEs offering meaningful experience products. He/she understands the contents of human resource management (HRM)functions and methods and learns to implement them in practice. The student is familiar with the essential labour legislation and knows the main collective labour agreements that concern the tourism field and is able to apply them in practice.

Learning objectives

The student:

  • knows the main principles of HRM from a SME perspective in the tourism field

  • can recognise the requirements for HRM practices derived from co-creating meaningful experiences

  • is able to act as a superior/supervisor in the tourism related SMEs

  • has a command of labour law and employment contract issues and agreements related to the tourism field

  • has a command of HRM functions e.g. staff planning, staff acquisition, introduction training

  • learns to apply HRM related ICT-tool in practice

Assessment

Evaluation:

  1. Solving labor law and job contract issue Case-assigments 50 % (Leena)
  2. Assignment 50 % (Esa)
  3. Maraplan-assignment/exam is compulsory to pass. (Sari)
  4. Practical exam is compulsory to pass. (Leena and Esa)
  5. Self- and peer evaluation is compulsory.

To have this course accepted, the student must pass all given assignments. All the assignments have to be done according to the given instructions and returned by the deadline. In case the assignments are returned late, teachers have got a right to lower the grade. Evaluation includes self evaluation, peer evaluation and teacher´s evaluation. Students will get oral and/or written feedback from the teachers during and after the study unit is accomplished.

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