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Opintojakson toteutussuunnitelma

RyhmäR81M15S/Restonomikoulutus (Rovaniemi)
OpintojaksoR801MMANAGI Managing e Tourism, 5.00 op, 133 h
VAPAASTI VALITTAVAT OPINNOT
ToteutusPerustoteutus/17001
ToimipisteMTI (Viirinkankaantie 1) Rovaniemi
ToteutusajankohtaKevät1/2017-2018
VastuuopettajaKähkönen Outi
Muut opettajatHanni-Vaara Päivi
Toteutuksen tilaPäättynyt

Kuvauksen tila Valmis
  
Opetuskieli englanti
Alkamis- ja päättymispvm01.01.2018 - 13.03.2018
Osallistujia min.  
Osallistujia max.  
Ilmoittautumisaika01.09.2017 - 30.12.2017
Toteutustapa
Virtuaaliosuus 5 op
T&k-integraatio 2 op
Tentin uusintapäivät
Koulutuksen aikataulu (www-linkki)
Kuvauksen kieli suomi 
Osaamistavoitteet ja teemat

..

 
Arviointikriteerit  
Pedagogiset järjestelyt

The study unit is completely virtual. There are a few online contact lessons but mostly the student works through the three theory parts at his/her own pace. It is important to follow the deadlines for the reaction paper and the final report so that fellow students and group work do not suffer.

* mostly independent study

* kick-off, feedback and some coaching sessions in an online learning environment

Materiaali
Sisältö

The student understands the strategic management dimension of electronic business in tourism and service business and is able to utilize the knowledge of business at every step. The student can responsibly manage and complete the basics of an electronic purchase project from beginning to end. In this context he or she is able to monitor internal as well as external business processes. The student is able to find creative solutions in unexpected situations in project implementation and proactively take into account changes at a glocal level.
The student knows how to observe, collect and analyse information intourism and service business. In addition the student utilizes information in the company and in the network value chain. He or she understands the importance of Enterprise Resource Planning as part of the business.

Content

Part I:

  • architecture of electronic environment
  • Case CRM

Part II:

  • enterprise resource planning (ERP)

  • Case Travius

Part III:

  • information utilization as business intelligence (includes big data)

  • foresight

Arviointi

Grading: The course will be graded on a scale 1-5, failed.

Excellent skills:

The student has a holistic understanding of the strategic management dimension of electronic business in tourism and/or service business and is able to utilize the knowledge of business at every step. The student can responsibly manage and complete the basics of an electronic purchase project from beginning to end. In this context he or she is able to monitor internal as well as external business processes. The student is able to find creative solutions in unexpected situations in project implementation and proactively take into account changes at a glocal level.

The student knows well how to observe, collect and analyse information intourism and/or service business. In addition the student is able to utilize information in the company and the network value chain.

He/she understands very well the significance of Enterprise Resource Planning and Customer Relationship Management in managing a tourism and service businesscompany.

The student participates in the study unit actively and showsanalytical, reflective and critical approach in all his/her activities.All the assignments are performed according to the instructions.

Good skills:
The student has understanding of the strategic management dimension of electronic business in tourism and/or service business and is able to utilize the knowledge of business. The student can manage and complete the basics of an electronic purchase project from beginning to end. In this context he or she is able to monitor internal as well as external business processes. The student is able to find quite creative solutions in unexpected situations in project implementation and proactively take into account changes at a glocal level.

The student knows how to observe, collect and analyse information in tourism and/or service business. In addition the student is able to find information in the company and the network value chain.He/she understands well the significance of Enterprise Resource Planning and Customer Relationship Management in managing tourism and/or service business company.

The student participates in the contact lessons quite activelyand shows analytical, reflective and critical approach in most his/her activities.

All the assignments are performed mostly according to the instructions.

Satisfactory skills:

The student has basic understanding of the strategic management dimension of electronic business in tourism and/or service business and is able to utilize the knowledge of business satisfactorily. The student can manage the basics of an electronic purchase project. In this context he or she is able to recognise internal as well as external business processes. The student is able to find some solution in unexpected situations in project implementation and recognize changes at a glocal level.

The student knows basics of how to observe, collect and analyse information intourism and service business. In addition the student is able to find some information in the company and the network value chain.He/she understands the significance of Enterprise Resource Planning and Customer Relationship Management in managingtourism and/or service business company.

The student participates in the study unitshowing limitedanalytical, reflective and critical approach in his/her activities. All the assignments are performed mostly according to the instructions.

Fail: The student does not complete the assignments according to instructions or does not attend the learning situations at all. He/she does not pass the assignments and/or the exam as required.

These are the general assessment criteria. Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit