SoleOPS 3.13.0, ©2005-2018Solenovo Oy

Opintojakson toteutussuunnitelma

Group801D09/Degree Programme in Tourism (Rovaniemi)
Study unit801D11B Daily Operational Management in Tourism, 5.00 ECTS credits, 133 h
Operational Management in Multicultural Environment
Time of implementationSpring1/2010-2011
Responsible teacherHanni-Vaara Päivi
Other teachersLiikonen Kati
Status of implementationFinished

Description status Ready
Language of instruction English
Starting and ending dates28.02.2011 - 20.05.2011
Minimum number of participants  
Maximum number of participants  
Enrolment period14.04.2010 - 31.05.2010
Implementation method
Virtuality 1 ECTS credits
R&D integration 1 ECTS credits
Resit dates of the exam
Koulutuksen aikataulu (www-linkki)
Description language English 

Learning outcome:

Students are familiar with the tasks of a superior in different operating environments of the service sector and know how to take care of tasks belonging to supervisors in their field.


Assessment criteria  
Pedagogical arrangements

Lectures and familiarization with current international economics material, Carrying out an analysis on given topics by using most relevant mass media sources (TV, internet), Article reading and reflection, Group assignments, Case studies

The aim of the course is to introduce to basics of daily operations management as it applies to a variety of business and organizations. Students will learn the perspective of operations management contribution to the organisation´s long-term objectives and success. Students will learn how operational decisions are made and variety of practical techniques applied in operations management. The focus will be given to the specifics of operations management in tourism sector by providing practical insight with the help of various case studies.