SoleOPS 3.13.0, ©2005-2018Solenovo Oy

Opintojakson toteutussuunnitelma

Group307D10/Degree Programme in Innovative Business Services (Rovaniemi)
Study unit307D3BC German Language in Services, 5.00 ECTS credits, 133 h
Communication and Multicultural Skills
PROFESSIONAL STUDIES
ImplementationPerustoteutus/11001
Unit
Time of implementationSpring1/2012-2013, Spring2/2012-2013
Responsible teacherX Äidinkieli hoitotyö
Other teachers
Status of implementationFinished

Description status Ready
  
Language of instruction English
Starting and ending dates01.01.2013 - 29.05.2013
Minimum number of participants  
Maximum number of participants  
Enrolment period14.04.2012 - 31.05.2012
Implementation method
Virtuality 0 ECTS credits
R&D integration 0 ECTS credits
Resit dates of the exam
Koulutuksen aikataulu (www-linkki)
Description language English 
Objectives

Learning outcome:

Students have developed their verbal and written communication skills in German language and have developed their ability to act interactively and take cultural differences into consideration in communication situations in working life.

 
Assessment criteria  
Pedagogical arrangements

Pedagogical arrangements:

Contact lessons, independent study and assignments

Material

Learning material:

To be informed at the beginning of the course.

Content

Contents:

Customer service in German, hosting foreign customers, meetings and negotiations, expressing opinions, business correspondence, professional vocabulary, company presentations, telling about Finland and Lapland, culture and grammatical structures

Proficiency level A2 - B1 in the CEFR

Previous studies: Basics of German at level A2 

Assessment

Principles of assessment:

Active participation on the contact lessons
Approved assignments
Passed examination

Assessment scale

Fail – Excellent 5